Sending
Upload a file in the browser, enter the number and extension, and the job enters the queue.
Enterprise Fax Server
Fax management software that runs inside your organisation. Scattered fax machines, phone lines and paper files become one platform you can manage, search and connect to your systems.
Pain points
Where traditional fax handling breaks down
Fax is still a required channel in many industries, but managing it through standalone machines no longer matches how the rest of the business works.
Fax machines
- Machines spread across departmentsLines, consumables and maintenance are handled separately, and nobody can say what was sent.
- Incoming pages sit unclaimedPaper piles up next to the machine and is often not noticed until the next day.
- History is hard to retrieveFinding a contract sent to a supplier six months ago means digging through paper files.
- Business systems cannot sendAfter an approval completes in the OA system, somebody still has to walk to the machine.
A fax server
- Lines managed centrallyAll fax lines terminate on one server, and port status is visible from the admin console.
- Incoming faxes routed automaticallyDelivered by line or by the extension the caller dialled, and visible in the browser immediately.
- Everything is on recordJobs, status, files and logs are stored together and searchable by number, date or subject.
- API for your own systemsYour applications call the API to submit a fax and check its status afterwards.
Modules
What the system includes
Sending and receiving, job scheduling, line management, permissions, archiving and search.
Receiving
Calls are answered automatically and the result is archived as a viewable document.
Job management
Queued, sending, delivered and failed states, with failed jobs resubmittable.
Lines and ports
See which ports are in use, what they are doing and where faults occur.
Users and permissions
Users, departments, roles and data separation between teams.
Approvals
Outgoing faxes can require approval before they enter the send queue.
Address book
Store frequently used fax numbers and extensions for reuse when sending.
Reports and logs
Traffic statistics plus operation, login and device logs.
Workflow
How the system works
From the browser to the receiving machine
- 01User browser
- 02File uploaded
- 03Fax server
- 04Document conversion
- 05Job queue
- 06Fax port
- 07Phone line
- 08Remote fax machine
From the sending machine to the user inbox
- 01Remote fax machine
- 02Fax line
- 03Fax port
- 04Fax server
- 05Auto archiving
- 06User inbox
Specifications
Specifications
Port count and user scale are configured per deployment — contact us to confirm what you need.
| Architecture | Browser-based; the server is deployed centrally and users need no client software |
|---|---|
| Operating system | Windows Server x64 (the server needs a PCI-E slot for the fax board) |
| Fax board | Synway analogue fax boards such as SHT-8B and SHT-16C |
| Fax lines | Analogue telephone lines (PSTN) or PBX trunk lines |
| Port capacity | From 4 channels per board, expandable by installing additional boards |
| Data storage | Built-in database by default, switchable to SQL Server |
| File formats | PDF, DOC, DOCX, RTF, ODT, XLS, XLSX, CSV, ODS, JPG, PNG, BMP, TIF, TIFF |
| Integration | HTTP API for submitting fax jobs and querying job status |
Editions
Editions
Editions differ by port count, user scale and integration needs. Contact us for configuration and pricing.
Standard
For small and mid-sized businesses
- Send and receive in the browser
- Automatic archiving and search
- User and department permissions
- Basic traffic reports
Professional
For higher fax volumes
- Everything in Standard
- More ports running in parallel
- Approval workflow for outgoing faxes
- Device and fax log analysis
Enterprise
For multi-department and integrated deployments
- Everything in Professional
- More users and fax ports
- Open API for business system integration
- Multi-board expansion
Note: no prices are listed on this page. Pricing depends on port count, user scale and whether integration is required — please contact us for a proposal matched to your environment.
Want to check the product against your own fax workflow?
Tell us how many fax lines you run, how many people need access and what needs to integrate — we will come back with a deployment proposal and pricing.